ALERT

Close Alert

Strong Storms in the Forecast Today:

CEC is experiencing scattered power outages in our service area due to tropical weather conditions. It's likely that as stronger cells move through, CEC will experience more outages. If you need to report an outage, remember to call 800-239-1193, or text OUT to this phone number. Members can also use the CEC App to report a power outage. Please be vigilant about staying safe during severe weather and never approach a downed power line or downed trees that could be intertwined with energized power lines. CEC crews will work outages as they occur throughout this weather event. Thank you.

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Schedule Office Hours 2026
Outage 800-239-1193
Question 800-239-4121
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Contact

Sanford (main office)

18836 US Highway 84

Andalusia, AL 36421

Hours: 7 AM to 5 PM, M-Thur, and 7 AM to 4 PM every other Friday

Enterprise

19349 Highway 134

Enterprise, AL 36330

Hours: 7 AM to 5 PM, M-Thur, and 7 AM to 4 PM every other Friday

Please reach out to us with any comments or concerns by using the form below and we’ll write back to you as soon as possible during normal business hours, Monday through Thursday, from 7 AM until 5 PM, and every other Friday from 7 AM until 4 PM. Any messages received after regular business hours, or on weekends, will be responded to on the next business day.

To report an outage or for immediate assistance after-hours, please text or call 800-239-1193, and for any other questions during normal business hours, we can be reached at 800-239-4121.

Keywords to know when texting about a power outage:

  • OUT – Report an outage for any address linked to your cellphone
  • STATUS – Get updates on an outage affecting your service address
  • STOP – Opt-out of outage text alerts
  • UNSTOP – To opt back in

 

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